Return & Refund Policy

1. Overview

We want you to be fully satisfied with your purchase. If you are not completely happy with your Home & Kitchen product, you may request a return or refund according to the terms outlined below.

2. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect upon delivery.
• The product is unused, unwashed, and in original condition.
• The item is returned with original packaging, tags, manuals, and accessories.
• The return request is made within 7 days of delivery.

Products that show signs of use, damage caused by customers, or missing parts may not qualify for returns.

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Used or installed kitchen products
• Items damaged due to misuse or improper handling
• Clearance or final sale items (if marked non-returnable)
• Consumable or hygiene-sensitive items once opened

4. Return Request Process

To initiate a return:

1. Contact customer support at AB@GMAIL.COM within the return window.
2. Provide:

• Order number
• Product name
• Reason for return
• Photos/videos (if item is damaged or defective)

Our support team will review your request and provide return instructions.

5. Refund Policy

Once the returned product is received and inspected:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method.
• Processing time may vary depending on banks or payment providers.

6. Replacement Policy

If the product is defective or damaged:

• A replacement may be offered instead of a refund, subject to product availability.
• If replacement is unavailable, a full refund will be issued.

7. Return Shipping

• If the return is due to damage, defect, or wrong item, return shipping costs will be covered by us.
• If the return is due to customer preference, shipping charges may be deducted from the refund.

8. Order Cancellation

Orders can be cancelled only before shipment confirmation. Once shipped, the order will fall under the return policy.

9. Refund Exceptions

Refunds may be partially reduced if:

• Packaging is missing
• Accessories are incomplete
• Product condition is altered from original state

10. Customer Support

For any return or refund assistance, please contact:

Customer Support: AB@GMAIL.COM